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Welcome to The Robot Mower Store! We’re dedicated to providing high-quality robotic lawn mowers and accessories with a smooth and transparent shopping experience. Below you'll find all our key store policies to help guide your purchase.

📦 SHIPPING POLICY

  • Processing Time: Orders are processed within 1–3 business days.

  • Shipping Regions: We ship within [your countries/regions].

  • Delivery Estimates: Standard shipping typically takes 3–7 business days.

  • Tracking: All orders come with a tracking number.

  • Delays: We are not responsible for delays caused by carriers or customs.

🔁 RETURNS & REFUNDS

  • Return Window: Returns accepted within 30 days of delivery.

  • Conditions: Items must be unused and in original packaging.

  • Refunds: Issued to the original payment method within 5–10 business days after return approval.

  • Non-returnable items: Custom items, used products, and gift cards.

  • Return Shipping: Buyer is responsible unless the item is defective or incorrect.

💳 PAYMENT POLICY

  • Accepted Methods: Credit/debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

  • Payment Security: All payments are securely processed via Shopify and third-party gateways. We do not store your payment details.

  • Taxes & Fees: Applicable sales tax will be applied at checkout. International buyers are responsible for duties and customs fees.

🔐 PRIVACY POLICY

  • We collect personal info (name, email, address) to process and fulfill your order.

  • We do not sell or share your information with third parties, except those necessary to fulfill your order (Shopify, payment processors, shipping carriers).

  • Data is protected using secure encryption and industry-standard safeguards.

  • You may request access, updates, or deletion of your data by contacting us.

📜 TERMS & CONDITIONS

  • By using our site, you agree to these policies and our terms.

  • Products must be used according to manufacturer guidelines.

  • We are not liable for misuse, improper installation, or modifications.

  • Product descriptions are as accurate as possible, but may vary slightly.

  • All content on this site is property of The Robot Mower Store.

📩 CONTACT US

Have a question or need help with an order?
Email: info@robotmowerstore.com
Chat: click on the "chat with us" on our website
Hours: [9am-6pm, EST